PV-PRO | Technical Support
Infinity Innovations Ltd are distributors of Growatt products in the UK and Ireland. However other distributors do exist. Therefore no technical advice or support will be provided to any products which have not been sold or distributed by Infinity Innovations Ltd. Accordingly we provide technical support for the products where necessary before, during and after the installation of these systems where necessary.
PV Pro, PV, Solar, Panel, Renewable
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Technical Support

Growatt Technical Support

Infinity Innovations Ltd are distributors of Growatt products in the UK and Ireland. However other distributors do exist. Therefore no technical advice or support will be provided to any products which have not been sold or distributed by Infinity Innovations Ltd.

Accordingly we provide technical support for the products where necessary before, during and after the installation of these systems where necessary.

All warranties are between Growatt and the customer, but as the distributor we will provide as much technical support as possible.

For technical support to be provided we will need the serial number of the product or products you wish to discuss.

Please do not hesitate to contact us.

Lux Technical Support

Infinity Innovations Ltd are the sole distributors of the LuxPower Tek systems in the UK and Ireland.

Accordingly we provide technical support for the products where necessary before, during and after the installation of these systems where necessary.

All warranties are between LuxPower Tek and the customer, but as the distributor we will provide as much technical support as possible.

For technical support to be provided we will need the serial number of the product or products you wish to discuss.

Please do not hesitate to contact us.

Pylon Technical Support

Infinity Innovations Ltd are distributors of Pylon batteries in the UK and Ireland. However other distributors do exist. Therefore no technical advice or support will be provided to any products which have not been sold or distributed by Infinity Innovations Ltd.

Accordingly we provide technical support for the products where necessary before, during and after the installation of these systems where necessary.

All warranties are between Pylon and the customer, but as the distributor we will provide as much technical support as possible.

For technical support to be provided we will need the serial number of the product or products you wish to discuss.

Please do not hesitate to contact us.

SoFar Technical Support

Infinity Innovations Ltd are the official distributors of SoFar battery storage systems in the UK and Ireland. However other distributors do exist. Therefore no technical advice or support will be provided to any products which have not been sold or distributed by Infinity Innovations Ltd.

Accordingly we provide technical support for the products where necessary before, during and after the installation of these systems where necessary.

All warranties are between SoFar and the customer, but as the distributor we will provide as much technical support as possible.

For technical support to be provided we will need the serial number of the product or products you wish to discuss.

Please do not hesitate to contact us.

Non Conformances

If you think you have a Non-Conformance issue with your products, please contact us directly. Any Non-Conformance will need a form to be completed in order to log the issue. Additional information in the form of videos or images is often helpful at this stage.

The Non Conformance will then be reported to the manufacturer for recommendations as to a solution.